Know your ISP.

Virgin Broadband

Analysis of all 4 plans Virgin Broadband offers. Compare with other ISPs. An independent community service run by consumers like you. Broadband Choice is an Australian ISP directory.

Broadband At Home Mobile Broadband
Plan speed
512 / 384 kbps
Pre-paid
data
Excess
data
Upload
data
IP Monthly cost Calc
TCO
Mobile Broadband 5GB (b) Bundled 5 GB Shaped Counted Dynamic $34 /mo
Mobile Broadband 5GB 5 GB Shaped Counted Dynamic $39 /mo
  Plans with this symbol are only available when bundled with a phone product from this company.
  • Free USB modem included.
  • Available on a 24 month contract only.
  • Speeds may vary due to coverage area, hardware & software, download source & network traffic.
  • Speeds limited to 64kbit/s after usage limit is reached.
  • Peer 2 Peer traffic is speed limited to 32kbit/s.
  • Additional speed limiting may apply subject to the Acceptable Use policy.
 
  • Offers 5 email addresses with each account
  • Nationwide tech support for cost of local call
  • Free spam filtering service
  • Data in both directions is metered – poor value!
  • No free web space provided
  • Users not allowed to run servers
  • Doesn't participate in any peering networks
  • Does not run any gaming servers
  • Doesn't accept BPAY
 
Availability:
  VIC NSW QLD SA WA NT TAS ACT
Metro:    
Regional:    
  
Installation:
Contract 24 mths
with (Non-specific) USB modem $0
  
Fees/charges:
  • Switch to higher plan: $0
  • Switch to lower plan: $0
  • Switch to faster plan: $0
  • Switch to slower plan: $0
  
Peering:
  • Does not peer with PIPE
  • Does not peer with WAIX
  
Contact:
Web site: http://www.virginbroadband.com.au
Email: 
Telephone: 1300 735 570
  
Tech support:
Support site: http://www.virginbroadband.com.au/support/
Email: 
Telephone: 1300 555 100
Hours: Mon-Sun 7am - 11pm
  
Discussion:
Recent threads:
 Virgin BB Speed Test Thread (Part 2)   67 posts   Friday at 11:28 pm 
 Virgin Broadband - Firmware Upgrade Discussion   845 posts   Friday at 11:25 pm 
 Can we switch "Turning Me On" off?   21 posts   Friday at 7:54 pm 
 Unlock Virgin BB HUAWEI E220 usb modem?   21 posts   Friday at 7:43 pm 
 Virgin 30 Day Trial Poll   18 posts   Friday at 6:58 pm 
 Virgin Wireless HSDPA/UMTS Problem   80 posts   Friday at 6:44 pm 
 Virgin in Brisbane/QLD - Connection Problems   130 posts   Friday at 11:03 am 
 Virgin Prepaid Broadband   3 posts   Friday at 1:06 am 
  
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2008-Sep-6  3:09 AM 
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