Know your ISP.

Virgin Broadband

Analysis of all 4 plans Virgin Broadband offers. Compare with other ISPs. An independent community service run by consumers like you. Broadband Choice is an Australian ISP directory.

Broadband At Home Mobile Broadband
Plan speed
512 / 384 kbps
Pre-paid
data
Excess
data
Upload
data
IP Monthly cost
Broadband At Home Bundled 2 GB Shaped Free Dynamic $60 /mo
Double Your Download Bundled 4 GB Shaped Free Dynamic $70 /mo
  Plans with this symbol are only available when bundled with a phone product from this company.
  • Package includes line rental, unlimited standard local and national calls, and unlimited calls to Virgin mobiles.
  • Available on a 24 month contract only.
  • Speeds limited to 64kbit/s after your download limit is reached.
  • Peer 2 Peer traffic is speed limited to 32kbit/s.
  • Additional speed limiting may apply subject to the Acceptable Use policy.
 
  • Offers 5 email addresses with each account
  • Nationwide tech support for cost of local call
  • Free spam filtering service
  • No free web space provided
  • Users not allowed to run servers
  • Doesn't participate in any peering networks
  • Does not run any gaming servers
  • Doesn't accept BPAY
 
Availability:
  VIC NSW QLD SA WA NT TAS ACT
Metro:    
Regional:    
  • For technical and commercial reasons the Virgin Broadband service is only available in 3G Broadband (HSDPA) enabled areas. In areas where there is no HSDPA coverage you will automatically connect to our 3G or GPRS network at reduced speeds.
  
Installation:
Contract 24 mths
with (Non-specific) ISP owned equipment $0
  • If for any reason you change your mind about the Broadband at Home service, you can cancel your service at any time up to 30 days from the date you receive the service. All you'll need to pay is any additional charges incurred which are not included in your minimum monthly payment (such as calls to mobiles not on the Virgin Mobile network, calls to special numbers and international calls).
  • We recommend that you do not port your number until you are satisfied with service.
  
Fees/charges:
  • Switch to higher plan: $0
  • Switch to lower plan: $10
  • Switch to faster plan: $0
  • Switch to slower plan: $0
  • Change of premises: $0
  
Peering:
  • Does not peer with PIPE
  • Does not peer with WAIX
  
Contact:
Web site: http://www.virginbroadband.com.au
Email: 
Telephone: 1300 735 570
  
Tech support:
Support site: http://www.virginbroadband.com.au/support/
Email: 
Telephone: 1300 555 100
Hours: Mon-Sun 7am - 11pm
  
Discussion:
Recent threads:
 Virgin BB Speed Test Thread (Part 2)   437 posts   Friday at 7:58 pm 
 VBB v Naked DSL   8 posts   Friday at 7:29 pm 
 Virgin Prepaid Broadband   462 posts   Friday at 6:04 pm 
 Virgin Broadband Network/Service Discussion (Part 2)   131 posts   Friday at 5:39 pm 
 Virgin Broadband in Melbourne   10 posts   Friday at 5:08 pm 
 VBB@H $60 4GB Plan Re-introduced?   29 posts   Friday at 5:01 pm 
 VBB - Where to go next?   35 posts   Friday at 7:46 am 
 cannot access internet daily from 6-10pm   13 posts   Thursday at 9:20 pm 
  
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2008-Nov-22  2:07 AM 
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