Know your ISP.

Soul Communications

Analysis of all 16 plans Soul Communications offers. Compare with other broadband ISPs. An independent community service run by consumers like you. Broadband Choice is an Australian ISP directory.

ADSL ADSL2+ Wireless
Plan speed
256 / 64 kbps
Pre-paid
data
Off-peak
bonus
Excess
data
Upload
data
IP Monthly cost Calc
TCO
Light 256/6GB* 1 GB 5 GB Shaped Free Dynamic $29.95 /mo
512 / 128 kbps
 
Light 512/10GB* 3 GB 7 GB Shaped Free Dynamic $39.95 /mo
1500 / 256 kbps
 
Medium 1500/18GB* 8 GB 10 GB Shaped Free Static $49.95 /mo
Standard 1500/36GB* 18 GB 18 GB Shaped Free Static $59.95 /mo
Premium 1500/50GB* 25 GB 25 GB Shaped Free Static $69.95 /mo
Up to 8192 / 384 kbps
 
Premium 8000 18 GB none Shaped Free Static $79.95 /mo
Premium Plus 8000 40 GB none Shaped Free Static $99.95 /mo
  • *Consists of peak (9am - 4am) and off peak (4am - 9am customer’s local time) download quota. Speed will be shaped for the period in which the download quota has been exceeded (peak and/or off peak).
 
  • Rapid transfer is supported
  • Single service transfer is supported
  • Offers 5 email addresses with each account
  • Static IP option available
  • Nationwide tech support for cost of local call
  • 10 MB of free web space provided
  • Free spam filtering service
  • Runs a total of 12 gaming servers
  • Accepts PostPay
  • Data travelling through peering services is counted
  • Doesn't accept BPAY
 
Availability:
  VIC NSW QLD SA WA NT TAS ACT
Metro:  
Regional:  
The exchange "IVANHOE" supports ADSL.
Please note that these plans are NOT available to you if TPG supports ADSL2+ in your exchange. Visit http://www.tpg.com.au/dslam/ to check your exchange. If your exchange supports ADSL2+, you must use these plans.
  
Installation:
Contract Other Plans
6 mths
VoIP Plans
6 mths
Installation: BYO Modem $59.95 $59.95
Installation: rapid transfer $0 $0
with Dynalink RTA1025W $219.90 N/A
with Dynalink RTA1046VW $239.90 $179.95
with Dynalink RTA1320 $139.90 N/A
with Netcomm NB5PLUS4 $169.90 N/A
  • $10 delivery fee included in above pricing.
  
Fees/charges:
  • Switch to higher plan: $0
  • Switch to lower plan: $59
  • Switch to faster plan: $59
  • Switch to slower plan: $59
  • Change of premises: $119
  
Peering:
  • Peers with PIPE
  • Peers with WAIX

  • Data from peered sources counts towards plan usage
  
Gaming: http://www.tpg.com.au/games/
  
Contact:
Web site: https://www.mysoul.com.au/bweb/html/shopping/broadband/inter
Email: 
Telephone: 133 444
  
Tech support:
Support site: http://www.mysoul.com.au/bweb/html/contact_us/contact_us.htm
FAQ: http://forums.whirlpool.net.au/index.cfm?a=wiki&tag=soul
Email: 
Telephone: 1300 765 600
Hours: Internet Support (AEST) Mon - Fri 8am – 10pm Weekend 9am – 6pm
Notes: Soul is the new name for the SPT group of companies who have combined under this banner. These companies include B Digital, Digiplus, Kooee, Comindico and TPG.
  
Discussion:
Recent threads:
 soul migration   559 posts   Friday at 8:06 pm 
 Issues with MySoul ADSL2+   2 posts   Friday at 12:44 pm 
 Soul - Off peak times changed??   3 posts   Wednesday at 9:13 pm 
 Mysoul Mail Server Down   4 posts   Tuesday at 5:32 pm 
 MySoul: Disconnected   4 posts   Tuesday at 5:01 pm 
 Packet loss on Soul Net   5 posts   Monday at 8:31 pm 
 Soul   4 posts   2008-Aug-25, 1:47 pm 
 APN Settings for Soul   2 posts   2008-Aug-24, 10:35 pm 
  
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2008-Sep-6  3:03 AM 
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