Know your ISP.

Exetel

Analysis of all 44 plans Exetel offers. Compare with other broadband ISPs. An independent community service run by consumers like you. Broadband Choice is an Australian ISP directory.

ADSL
Wireless ADSL2 + Phone 'NAKED' ADSL2 ADSL1 Bundled
Plan speed
256 / 64 kbps
Pre-paid
data
Off-peak
bonus
Excess
data
Upload
data
IP Monthly cost Calc
TCO
TELA 2 GB 48 GB $3 /GB Free Static $30 /mo
TELB 4 GB 48 GB $3 /GB Free Static $35 /mo
512 / 128 kbps
 
TELD 2 GB 48 GB $3 /GB Free Static $35 /mo
TELE 8 GB 48 GB $3 /GB Free Static $40 /mo
TELF 16 GB 48 GB $3 /GB Free Static $45 /mo
TELG 30 GB 48 GB $3 /GB Free Static $55 /mo
512 / 512 kbps
 
TELS 2 GB 48 GB $3 /GB Free Static $65 /mo
TELT 24 GB 48 GB $3 /GB Free Static $75 /mo
TELU 36 GB 48 GB $3 /GB Free Static $85 /mo
TELV 54 GB 48 GB $3 /GB Free Static $100 /mo
1500 / 256 kbps
 
TELH 2 GB 48 GB $3 /GB Free Static $40 /mo
TELI 6 GB 48 GB $3 /GB Free Static $45 /mo
TELJ 12 GB 48 GB $3 /GB Free Static $55 /mo
TELK 24 GB 48 GB $3 /GB Free Static $65 /mo
TELL 36 GB 48 GB $3 /GB Free Static $75 /mo
TELX 54 GB 48 GB $3 /GB Free Static $95 /mo
TELY 72 GB 48 GB $3 /GB Free Static $115 /mo
TELZ 96 GB 48 GB $3 /GB Free Static $140 /mo
Up to 8192 / 384 kbps
 
TELM 8 GB 48 GB $3 /GB Free Static $65 /mo
TELN 16 GB 48 GB $3 /GB Free Static $75 /mo
TELO 32 GB 48 GB $3 /GB Free Static $85 /mo
TELP 48 GB 48 GB $3 /GB Free Static $100 /mo
TELQ 60 GB 48 GB $3 /GB Free Static $115 /mo
TELR 96 GB 48 GB $3 /GB Free Static $150 /mo
Each Exetel ADSL account includes...
20 email addresses in the form of – yourname@exemail.com.au
200 megabytes of hosted web space.
Static IP address. (with the ability to change it at any time if you wish to do so)
20 free SMS each month with additional SMS at only 5 cents per SMS.
The ability to send faxes from your email accounts for 3 cents per fax. (up to 10 pages)

OFF PEAK DOWNLOADS
Data downloaded between midnight and midday each day (off peak period) is not counted towards each plan's included download allowance.
For all ADSL plans, the allowance for each user in this period is 48GB. If any user downloads more than 48GB in the off peak period, then any downloads over 48GB will be charged at a rate of $3/GB (or part thereof)

EXCESS DOWNLOADS
Each Exetel ADSL account user can choose if they will be charged for excess downloads, or whether their plan will be shaped to 64kbps. The choice can be made from the member's user facilities at any time during the month, UP TO THE TIME THE PLAN ALLOWANCES HAVE BEEN REACHED.
The 'default' is set as the paid-for option for both peak and offpeak periods, as that is the way the plans are originally provisioned. Any changes which the user makes will remain in force unless changed again by the user. Peak and off-peak paying/shaping can be selected independently.

Please note: ADSL applications for Tasmania are currently suspended until September.
 
  • Rapid transfer is supported
  • Offers 20 email addresses with each account
  • Static IP option available
  • Nationwide tech support for cost of local call
  • Generous 200 MB of free web space provided
  • Runs a total of 20 gaming servers
  • No flat-rate plans offered
  • Spam filtering costs $2 per month
  • Data travelling through peering services is counted
  • Doesn't accept BPAY
 
Availability:
  VIC NSW QLD SA WA NT TAS ACT
Metro:  
Regional:  
Click here to check whether your exchange is supported.
  
Installation:
Contract 6 mths
Installation: BYO Modem $88
Installation: rapid transfer $35
with Dynalink RTA1046VW $258
with Netcomm NB5 $153
with Netcomm NB6PLUS4W $208
with Netcomm NB6W $188
All plans have a 6 month contract period.

Installation is done by the user with set up notes, web site directions and telephone assistance provided by Exetel.

If any user requires on site assistance this can be provided by an Exetel Agent, for a charge. Exetel agents are available in most areas of Australia.

Payment is by either Direct Debit to a nominated bank account or by VISA or MasterCard.

AMEX, personal and company cheques are not accepted.
  
Fees/charges:
  • Switch to higher plan: $0
  • Switch to lower plan: $0
  • Switch to faster plan: $25
  • Switch to slower plan: $25
  • Change of premises: $88
  
Peering:
  • Peers with PIPE
  • Peers with WAIX

  • Data from peered sources counts towards plan usage
  
Gaming: Dedicated, high performance, servers are provided for CounterStrike (most versions), Battlefield 1942, Call Of Duty 2, CZ Ultimate Warcraft, Day of Defeat, Quake4 and Never Winter Nights plus others.
  
Contact:
Web site: http://www.exetel.com.au
Email: 
Telephone: 1300 788 141
  
Tech support:
Support site: http://www.exetel.com.au/a_support_main.php
FAQ: http://www.exetel.com.au/sales_main.php
Email: 
Telephone: 1300 788 141
Hours: Telephone support is available on Business Days and Public Holidays, 8.30 am to 9.30 pm (Eastern Standard Time/Eastern Summer Time)
Notes: Additional number for support... (02)99271000 - FAX: 02:99649318
  
Discussion:
Recent threads:
 Slow...   76 posts   16 minutes ago 
 Potential Exetel Customer   2 posts   Today at 8:33 am 
 Joined exetel on 21st. part fees? + Q's    6 posts   Today at 7:50 am 
 Copyright email- who has got one??   98 posts   Today at 12:43 am 
 Does exetel throttle rapidshare?   23 posts   Thursday at 11:22 pm 
 Exetel login settings   9 posts   Thursday at 10:43 pm 
 Moving with no ADSL2. 8192kbps? :(   11 posts   Thursday at 9:13 pm 
 Exetel blocking trackers?   129 posts   Thursday at 8:34 pm 
  
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