Know your ISP.

Exetel

Analysis of all 33 plans Exetel offers. Compare with other broadband ISPs. An independent community service run by consumers like you. Broadband Choice is an Australian ISP directory.

ADSL
Wireless ADSL2 + Phone 'NAKED' ADSL2 ADSL1 Bundled
Plan speed
Up to 24576 / 1024 kbps
Pre-paid
data
Off-peak
bonus
Excess
data
Upload
data
IP Monthly cost Calc
TCO
NonPhone Y* 0 MB 0 MB $4 /GB Free Static $35 /mo
NonPhone Z* 4 GB 48 GB $3 /GB Free Static $45 /mo
NonPhone A* 12 GB 48 GB $3 /GB Free Static $50 /mo
NonPhone B* 24 GB 48 GB $3 /GB Free Static $60 /mo
NonPhone C* 32 GB 48 GB $3 /GB Free Static $70 /mo
NonPhone D* 54 GB 48 GB $3 /GB Free Static $85 /mo
NonPhone E* 72 GB 48 GB $3 /GB Free Static $105 /mo
These “Naked” ADSL2 plans use a line that CANNOT be used for making “standard” (PSTN) telephone calls, and they do not have a telephone line number – they are only capable of delivering an ADSL2 service.
The line can be used to make VoIP telephone calls if the customer has suitable VoIP equipment (a VoIP capable modem or some sort of ATA).
Each Exetel “Naked" ADSL2 account includes 100 local or STD calls at no charge if you use an Exetel VoIP service, and also include a DID (Direct Indial Number) so you can receive incoming PSTN calls.

Each "Naked" ADSL2 account also includes...
20 email addresses in the form of – yourname@exemail.com.au
200 megabytes of hosted web space.
Static IP address. (with the ability to change it at any time if you wish to do so)
20 free SMS each month with additional SMS at only 5 cents per SMS. (International 18 cents per SMS)
The ability to send faxes from your email accounts for 3 cents per fax. (up to 10 pages)

OFF PEAK DOWNLOADS
Except for "NonPhone Y*", data downloaded between midnight and midday each day (off peak period) is not counted towards each plan's included download allowance.
For all "Naked" ADSL2 plans (except NonPhone Y*), the allowance for each user in this period is 48GB. If any user downloads more than 48GB in the off peak period, then any downloads over 48GB will be charged at a rate of $3/GB (or part thereof)

EXCESS DOWNLOADS
Except for "NonPhone Y*", each Exetel "Naked" ADSL2 account user can choose if they will be charged for excess downloads, or whether their plan will be shaped to 64kbps. The choice can be made from the member's user facilities at any time during the month, UP TO THE TIME THE PLAN ALLOWANCES HAVE BEEN REACHED.
The 'default' is set as the paid-for option for both peak and offpeak periods, as that is the way the plans are originally provisioned. Any changes which the user makes will remain in force unless changed again by the user. Peak and off-peak paying/shaping can be selected independently.

NonPhone Y* plans
NonPhone Y* plans have no included data.
All data used with these plans at any time of the day or night, is charged at $4/gb.
 
  • Offers 20 email addresses with each account
  • Static IP option available
  • Nationwide tech support for cost of local call
  • Generous 200 MB of free web space provided
  • Runs a total of 20 gaming servers
  • Exetel 'NAKED' ADSL2 doesn't support single service transfer. Changing to or from this ISP may be slower and more costly.
  • No flat-rate plans offered
  • Spam filtering costs $2 per month
  • Data travelling through peering services is counted
  • Doesn't accept BPAY
 
Availability:
  VIC NSW QLD SA WA NT TAS ACT
Metro:    
Regional:          
This service is NOT available to you on IVAN exchange. Click here to verify which exchange you are on.
Naked ADSL2 is available in all mainland State capitals, the ACT and a few large regional cities (only the look up tool can state which cities and suburbs)
  
Installation:
Contract 12 mths
Installation: BYO Modem $40
with Dynalink RTA1046VW $210
with Netcomm NB6 $110
with Netcomm NB6PLUS4W $160
with Netcomm NB6W $140
($20 delivery charge for modem purchases included in above pricing)

All "Naked" ADSL2 plans have a 12 month contract period.

Installation is done by the user with set up notes, web site directions and telephone assistance provided by Exetel.

If any user requires on site assistance this can be provided by an Exetel Agent, for a charge. Exetel agents are available in most areas of Australia.

Payment is by either Direct Debit to a nominated bank account or by VISA or MASTER card.

AMEX, personal and company cheques are not accepted.
  
Fees/charges:
  • Switch to higher plan: $0
  • Switch to lower plan: $0
  • Change of premises: $0
  
Peering:
  • Peers with PIPE
  • Peers with WAIX

  • Data from peered sources counts towards plan usage
  
Gaming: Dedicated, high performance, servers are provided for CounterStrike (most versions), Battlefield 1942, Call Of Duty 2, CZ Ultimate Warcraft, Day of Defeat, Quake4 and Never Winter Nights plus others.
  
Contact:
Web site: http://www.exetel.com.au
Email: 
Telephone: 1300 788 141
  
Tech support:
Support site: http://www.exetel.com.au/a_support_main.php
FAQ: http://www.exetel.com.au/sales_main.php
Email: 
Telephone: 1300 788 141
Hours: Telephone support is available on Business Days and Public Holidays, 8.30 am to 9.30 pm (Eastern Standard Time/Eastern Summer Time)
Notes: Additional number for support... (02)99271000 - FAX: 02:99649318
  
Discussion:
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