Know your ISP.

Exetel

Analysis of all 33 plans Exetel offers. Compare with other broadband ISPs. An independent community service run by consumers like you. Broadband Choice is an Australian ISP directory.

ADSL
Wireless ADSL2 + Phone 'NAKED' ADSL2 ADSL1 Bundled
Plan speed
Up to 24576 / 1024 kbps
Pre-paid
data
Off-peak
bonus
Excess
data
Upload
data
IP Monthly cost Calc
TCO
IncPhoneY Bundled 0 MB 0 MB $4 /GB Free Static $20 /mo
IncPhoneZ Bundled 4 GB 48 GB $3 /GB Free Static $30 /mo
IncPhoneA Bundled 12 GB 48 GB $3 /GB Free Static $40 /mo
IncPhoneB Bundled 24 GB 48 GB $3 /GB Free Static $50 /mo
IncPhoneC Bundled 36 GB 48 GB $3 /GB Free Static $60 /mo
IncPhoneD Bundled 54 GB 48 GB $3 /GB Free Static $80 /mo
IncPhoneE Bundled 72 GB 48 GB $3 /GB Free Static $95 /mo
  Plans with this symbol are only available when bundled with a phone product from this company.
An Exetel provided PSTN telephone line and telephone service over which you can make and receive standard PSTN telephone calls, must be bundled with these plans at an additional cost of $25/mth.

Each Exetel ADSL2 + Phone account includes...
20 email addresses in the form of – yourname@exemail.com.au
200 megabytes of hosted web space
Static IP address (with the ability to change it if you wish to do so at any time)
20 free SMS each month with additional SMS at only 5 cents per SMS. (International 18 cents per SMS)
The ability to send faxes from your email accounts for 3 cents per fax (up to 10 pages)

OFF PEAK DOWNLOADS
Except for "IncPhoneY", data downloaded between midnight and midday each day (off peak period) is not counted towards each plan's included download allowance.
For all ADSL2 + Phone plans (except IncPhoneY), the allowance for each user in this period is 48GB. If any user downloads more than 48GB in the off peak period, then any downloads over 48GB will be charged at a rate of $3/GB (or part thereof)

EXCESS DOWNLOADS
Except for "IncPhoneY", each Exetel ADSL2 + Phone account user can choose if they will be charged for excess downloads, or whether their plan will be shaped to 64kbps. The choice can be made from the member's user facilities at any time during the month, UP TO THE TIME THE PLAN ALLOWANCES HAVE BEEN REACHED.
The 'default' is set as the paid-for option for both peak and offpeak periods, as that is the way the plans are originally provisioned. Any changes which the user makes will remain in force unless changed again by the user. Peak and off-peak paying/shaping can be selected independently.

IncPhoneY plans
IncPhoneY plans have no included data.
All data used with these plans at any time of the day or night, is charged at $4/gb.
 
  • Offers 20 email addresses with each account
  • Static IP option available
  • Nationwide tech support for cost of local call
  • Generous 200 MB of free web space provided
  • Runs a total of 20 gaming servers
  • Exetel ADSL2 + Telephone doesn't support single service transfer. Changing to or from this ISP may be slower and more costly.
  • No flat-rate plans offered
  • Spam filtering costs $2 per month
  • Data travelling through peering services is counted
  • Doesn't accept BPAY
 
Availability:
  VIC NSW QLD SA WA NT TAS ACT
Metro:    
Regional:          
This service is NOT available to you on IVAN exchange. Click here to verify which exchange you are on.
This service is provided via the Optus ADSL2 network that will eventually be available from over 300 exchanges servicing over 3,000,000 subscribers. See the Exetel ADSL2 (including rental) page for current exchanges covered, based on Optus.
  
Installation:
Contract 12 mths
Installation: BYO Modem $40
with Dynalink RTA1046VW $210
with Netcomm NB6 $110
with Netcomm NB6PLUS4W $160
with Netcomm NB6W $140
Line activation charge for this service is currently $0 for both new and current Exetel users.

The contract term is 12 months with an early cancellation fee of $100.00.

The service can only be supplied if the customer also rents a telephone line from Exetel and uses Exetel for wire line telephone calls.

($20 delivery charge for modem purchases included in above pricing)
  
Fees/charges:
  • Switch to higher plan: $0
  • Switch to lower plan: $0
  • Change of premises: $0
  
Peering:
  • Peers with PIPE
  • Peers with WAIX

  • Data from peered sources counts towards plan usage
  
Gaming: Dedicated, high performance, servers are provided for CounterStrike (most versions), Battlefield 1942, Call Of Duty 2, CZ Ultimate Warcraft, Day of Defeat, Quake4 and Never Winter Nights plus others.
  
Contact:
Web site: http://www.exetel.com.au
Email: 
Telephone: 1300 788 141
  
Tech support:
Support site: http://www.exetel.com.au/a_support_main.php
FAQ: http://www.exetel.com.au/sales_main.php
Email: 
Telephone: 1300 788 141
Hours: Telephone support is available on Business Days and Public Holidays, 8.30 am to 9.30 pm (Eastern Standard Time/Eastern Summer Time)
Notes: Additional number for support... (02)99271000 - FAX: 02:99649318
  
Discussion:
Recent threads:
 Is the ISP "INTERWERKS" really Exetel?   5 posts   Today at 1:28 am 
 i got the adsl termination notice too!   82 posts   Today at 1:09 am 
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