Know your ISP.

Exetel

Analysis of all 27 plans Exetel offers. Compare with other broadband ISPs. An independent community service run by consumers like you. Broadband Choice is an Australian ISP directory.

ADSL ADSL2 + Phone
'NAKED' ADSL2 HSPA ADSL1 for LIGHT Users ADSL2
Plan speed
512 / 128 kbps
Pre-paid
data
Off-peak
bonus
Excess
data
Upload
data
IP Monthly cost
TL-AA 6 GB 48 GB $3 /GB Free Static $40 /mo
TL-AB 12 GB 48 GB $3 /GB Free Static $45 /mo
1500 / 256 kbps
 
TL-BA 12 GB 48 GB $3 /GB Free Static $50 /mo
TL-BB 27 GB 48 GB $3 /GB Free Static $60 /mo
Up to 8192 / 384 kbps
 
TL-CA 12 GB 48 GB $3 /GB Free Static $75 /mo
TL-CB 27 GB 48 GB $3 /GB Free Static $85 /mo
Each Exetel ADSL account includes...
20 email addresses in the form of – yourname@exemail.com.au
200 megabytes of hosted web space.
Static IP address. (with the ability to change it at any time if you wish to do so)
20 free 160 character SMS via broadband each month, with additional SMS at only 5 cents per SMS. (International 18 cents per SMS)
The ability to send faxes from your email accounts for 3 cents per fax. (up to 10 pages)

OFF PEAK DOWNLOADS
Data downloaded between midnight and midday each day (off peak period) is not counted towards each plan's included download allowance.
For all ADSL plans, the allowance for each user in this period is 48GB. If any user downloads more than 48GB in the off peak period, then any downloads over 48GB will be charged at a rate of $3/GB (or part thereof), unless the user chooses the 'restricted' option.

EXCESS DOWNLOADS
Each Exetel ADSL account user can choose if they will be charged $3/GB for excess downloads, or if they wish to select Exetel's unique restricted speed option. This option will slow the user's access for the remainder of that calendar month for 2GB of additional downloads, providing a buffer to allow you to freely access your email and web browse and do minor downloads. It is not intended for any user to abuse this option by continuing to use their ‘restricted’ service to download as much as they can. If any user exceeds this additional 2GB buffer, they will then be charged $6.00 per GB (or part thereof) for any additional usage.

The choice can be made from the member's user facilities at any time during the month, UP TO THE TIME THE PLAN ALLOWANCES HAVE BEEN REACHED.
The 'default' is set as the paid-for option for both peak and offpeak periods, as that is the way the plans are originally provisioned. Any changes which the user makes will remain in force unless changed again by the user. Peak and off-peak paying/restricting can be selected independently.

Please note: ADSL applications for Tasmania are currently suspended until 1st May 2009.
 
  • Rapid transfer is supported
  • Offers 20 email addresses with each account
  • Static IP option available
  • Nationwide tech support for cost of local call
  • Generous 200 MB of free web space provided
  • Runs a total of 20 gaming servers
  • No flat-rate plans offered
  • Spam filtering costs $2 per month
  • Data travelling through peering services is counted
  • Doesn't accept BPAY
 
Availability:
  VIC NSW QLD SA WA NT TAS ACT
Metro:  
Regional:  
The exchange "EMERALD" supports ADSL.
  
Installation:
Contract 6 mths
Installation: BYO Modem $130
Installation: rapid transfer $35
with Dynalink RTA1046VW $300
with Netcomm NB6 $200
with Netcomm NB6PLUS4W $250
with Netcomm NB6W $230
All plans have a 6 month contract period.

Installation is done by the user with set up notes, web site directions and telephone assistance provided by Exetel.

If any user requires on site assistance this can be provided by an Exetel Agent, for a charge. Exetel agents are available in most areas of Australia.

Payment is by either Direct Debit to a nominated bank account or by VISA or MasterCard.

AMEX, personal and company cheques are not accepted.
  
Fees/charges:
  • Switch to higher plan: $0
  • Switch to lower plan: $0
  • Switch to faster plan: $25
  • Switch to slower plan: $25
  • Change of premises: $88
  
Peering:
  • Peers with PIPE
  • Peers with WAIX

  • Data from peered sources counts towards plan usage
  
Gaming: Dedicated, high performance, servers are provided for CounterStrike (most versions), Battlefield 1942, Call Of Duty 2, CZ Ultimate Warcraft, Day of Defeat, Quake4 and Never Winter Nights plus others.
  
Contact:
Web site: http://www.exetel.com.au
Email: 
Telephone: 1300 788 141
  
Tech support:
Support site: http://www.exetel.com.au/a_support_main.php
FAQ: http://www.exetel.com.au/sales_main.php
Email: 
Telephone: 1300 788 141
Hours: Telephone support is available on Business Days, 8.30 am to 9.30 pm Eastern Standard Time and Eastern Summer Time
(Week Ends And Public Holidays 12.30 pm to 9.30 pm Eastern Standard and Eastern Summer Time)
Notes: Additional number for support... (02)99271000 - FAX: 02:99649318
  
Discussion:
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