Know your ISP.

OptusNet

Analysis of all 44 plans OptusNet offers. Compare with other broadband ISPs. An independent community service run by consumers like you. Broadband Choice is an Australian ISP directory.

Cable
ADSL DSL Direct Wireless Mobile Internet
Plan speed
Up to 24576 / 820 kbps
Pre-paid
data
Excess
data
Upload
data
IP Monthly cost Calc
TCO
MyHome Starter (bundle) Bundled 400 MB Shaped Counted Dynamic $24.99 /mo
MyHome Classic (bundle) Bundled 2 GB Shaped Counted Dynamic $39.99 /mo
MyHome Freedom (bundle) Bundled 15 GB Shaped Counted Dynamic $59.99 /mo
'yes' ADSL2+ Fusion 2GB Bundled 2 GB $150 /GB Counted Dynamic $79 /mo
'yes' ADSL2+ Fusion 7GB Bundled 7 GB $150 /GB Counted Dynamic $89 /mo
'yes' ADSL2+ Fusion 20GB Bundled 20 GB $150 /GB Counted Dynamic $99 /mo
MyHome Pro (bundle) Bundled 30 GB Shaped Counted Dynamic $99.99 /mo
  Plans with this symbol are only available when bundled with a phone product from this company.
  • Optus DSL Direct Broadband is only available with the Optus Local Direct Service.
  • If you exceed your monthly download limit the speed of your service will be slowed to 64 (kilobits per second) or 128kbps depending on your plan for the remainder of the billing month. You will not be financially penalised for exceeding your limit.
The bundled phone component of 'yes' Fusion plans include the following:
  • Line rental
  • Unlimited standard local calls
  • Unlimited standard national long distance
  • Unlimited calls to Optus GSM mobiles
Note that International calls, calls to CDMA mobiles and various other services are not included in the fixed price and will be charged at standard Optus rates. The Optus 'Fair Go' policy also applies.
 
  • Offers 5 email addresses with each account
  • Nationwide tech support for cost of local call
  • Generous 50 MB of free web space provided
  • Free spam filtering service
  • OptusNet DSL Direct doesn't support single service transfer. Changing to or from this ISP may be slower and more costly.
  • Data in both directions is metered – poor value!
  • Users not allowed to run servers
  • Doesn't participate in any peering networks
  • Does not run any gaming servers
 
Availability:
  VIC NSW QLD SA WA NT TAS ACT
Metro:    
Regional:    
This service is only available on certain telephone exchanges in Australia. Click here to check whether your exchange is supported.
  
Installation:
Contract 1 mth 12 mths 24 mths Bundled Only
24 mths
Fusion $99 Only
24 mths
Fusion Only
24 mths
Installation: BYO Modem $335 $188 $158 $0 $0 $0
with Netgear DG834G $563.95 $416.95 $386.95 $129.95 $9.95 $129.95
with Siemens Speedstream 4200 $344.95 $197.95 $167.95 $9.95 $9.95 $9.95
Termination of your service before the end of the 12 or 24 months incurs a $300 pro rata cancellation fee for the broadband service and for "bundle" products this may also include a $149 pro-rata fee for Optus Home Phone. Cancellation fees for bundled Optus Mobile phone plans will vary as per the mobile plan.
  • All customers who bundle with Optus Home Phone or eligible Mobile on a 12 month agreement will be eligible to receive 1 Free Month Broadband Access.
  • All customers who bundle with Optus Home Phone or eligible Mobile on a 24 month agreement will be eligible to receive 4 Free Months Broadband Access.
  • Free months will be applied after activation as a credit on your 1st full billing month and in months 4, 7 and 10 thereafter if applicable and are non-recurring.
  • $30 online sign up bonus available to new residential Optus Broadband customers who sign up online. Applied as a credit to your broadband bill in the first 3 months.
  
Fees/charges:
  • Switch to higher plan: $0
  • Switch to lower plan: $0
  • Change of premises: $49
  
Peering:
  • Does not peer with PIPE
  • Does not peer with WAIX
  
Contact:
Web site: http://personal.optus.com.au/web/ocaportal.portal?_nfpb=true
Telephone: 1800 504 504
  
Tech support:
FAQ: http://personal.optus.com.au/web/ocaportal.portal?_nfpb=true
Email: 
Telephone: 1300 300 693
Hours: 24 hours, 7 days a week
  
Discussion:
Recent threads:
 Optus Services down in Northern NSW & all of QLD!   821 posts   28 minutes ago 
 Emails delays in receiving   21 posts   33 minutes ago 
 I have had enough of Optus   10 posts   36 minutes ago 
 Optus Fusion fubar   8 posts   53 minutes ago 
 Why is Internet pricing going backwards?   73 posts   Today at 8:14 am 
 Slow Internet   9 posts   Today at 12:58 am 
 Old "yes Rewards" 3rd/4th month free..?   3 posts   Today at 12:33 am 
 Do Optus have free days?   11 posts   Today at 12:27 am 
  
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2008-Jul-25  10:41 AM 
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