Know your ISP.

OptusNet

Analysis of all 44 plans OptusNet offers. Compare with other broadband ISPs. An independent community service run by consumers like you. Broadband Choice is an Australian ISP directory.

Cable
ADSL DSL Direct Wireless Mobile Internet
Plan speed
256 / 64 kbps
Pre-paid
data
Excess
data
Upload
data
IP Monthly cost Calc
TCO
MyHome Starter (bundle) Bundled 400 MB Shaped Counted Dynamic $24.99 /mo
MyHome Starter 400 MB Shaped Counted Dynamic $34.99 /mo
512 / 128 kbps
 
MyHome Classic (bundle) Bundled 2 GB Shaped Counted Dynamic $39.99 /mo
MyHome Classic 2 GB Shaped Counted Dynamic $49.99 /mo
MyHome Freedom (bundle) Bundled 15 GB Shaped Counted Dynamic $59.99 /mo
MyHome Freedom 15 GB Shaped Counted Dynamic $69.99 /mo
1500 / 256 kbps
 
MyHome Pro (bundle) Bundled 30 GB Shaped Counted Dynamic $99.99 /mo
MyHome Pro 30 GB Shaped Counted Dynamic $109.99 /mo
Up to 8192 / 384 kbps
 
MyHome Classic 8M (bundle) Bundled 1 GB Shaped Counted Dynamic $69.99 /mo
MyHome Classic 8M 1 GB Shaped Counted Dynamic $79.99 /mo
MyHome Freedom 8M (bundle) Bundled 15 GB Shaped Counted Dynamic $89.99 /mo
MyHome Freedom 8M 15 GB Shaped Counted Dynamic $99.99 /mo
MyHome Pro 8M (bundle) Bundled 30 GB Shaped Counted Dynamic $129.99 /mo
MyHome Pro 8M 30 GB Shaped Counted Dynamic $139.99 /mo
  Plans with this symbol are only available when bundled with a phone product from this company.
  • (bundle) refers to prices offered when customers choose to take more than one Optus product.
  • If you exceed your monthly download limit the speed of your service will be slowed to 64kbps (kilobits per second) or 128kbps depending on your plan for the remainder of the billing month. You will not be financially penalised for exceeding your limit.
 
  • Rapid transfer is supported
  • Offers 5 email addresses with each account
  • Nationwide tech support for cost of local call
  • Generous 50 MB of free web space provided
  • Free spam filtering service
  • Data in both directions is metered – poor value!
  • Users not allowed to run servers
  • Doesn't participate in any peering networks
  • Does not run any gaming servers
 
Availability:
  VIC NSW QLD SA WA NT TAS ACT
Metro:    
Regional:    
The exchange "IVANHOE" supports ADSL.
Optus may refuse to provide ADSL if you are outside its existing or planned footprint for its own ADSL infrastructure.
  
Installation:
Contract 1 mth 12 mths 24 mths Bundled only
24 mths
Installation: BYO Modem $335 $188 $158 $0
Installation: rapid transfer $335 $188 $158 $0
with Netgear DG834G $563.95 $416.95 $386.95 $228.95
with Siemens Speedstream 4200 $344.95 $197.95 $167.95 $9.95
Termination of your service before the end of the 12 or 24 months incurs a $300 pro rata cancellation fee for the broadband service and for "bundle" products this may also include a $149 pro-rata fee for Optus Home Phone. Cancellation fees for bundled Optus Mobile phone plans will vary as per the mobile plan.
  • All customers who bundle with Optus Home Phone or eligible Mobile on a 12 month agreement will be eligible to receive 1 Free Month Broadband Access.
  • All customers who bundle with Optus Home Phone or eligible Mobile on a 24 month agreement will be eligible to receive 4 Free Months Broadband Access.
  • Free months will be applied after activation as a credit on your 1st full billing month and in months 4, 7 and 10 thereafter if applicable and are non-recurring.
  • $30 online sign up bonus available to new residential Optus Broadband customers who sign up online. Applied as a credit to your broadband bill in the first 3 months.
  
Fees/charges:
  • Switch to higher plan: $0
  • Switch to lower plan: $0
  • Switch to faster plan: $0
  • Switch to slower plan: $100
  • Change of premises: $49
  
Free content: None. Optus does offer extra content on its portal exclusive to OptusNet broadband users, but it is counted as part of your usage.
  
Peering:
  • Does not peer with PIPE
  • Does not peer with WAIX
  
Contact:
Web site: http://personal.optus.com.au/web/ocaportal.portal?_nfpb=true
Telephone: 1800 504 504
  
Tech support:
FAQ: http://personal.optus.com.au/web/ocaportal.portal?_nfpb=true
Email: 
Telephone: 1300 300 693
Hours: 24 hours, 7 days a week
  
Discussion:
Recent threads:
 Optus Fusion new quota and plans   57 posts   12 minutes ago 
 Do you really trust Optus Usage meter?:(   194 posts   Today at 12:24 am 
 Why does my ADSL2+ speed vary???   3 posts   Today at 12:20 am 
 Optus cable good for gaming?   23 posts   Friday at 11:30 pm 
 Delayed Emails from OptusNet users?    11 posts   Friday at 4:29 pm 
 More email issues   180 posts   Friday at 4:10 pm 
 Optus Cable Speed Issues ?   45 posts   Friday at 3:59 pm 
 Weird Tracert Results   14 posts   Friday at 2:05 pm 
  
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