Know your ISP.

Westnet

Analysis of all 98 plans Westnet offers. Compare with other ISPs. An independent community service run by consumers like you. Broadband Choice is an Australian ISP directory.

Broadband1 Business Grade ADSL
Business Grade SHDSL Satellite Broadband Broadband2+ Pro Broadband2+ Reach
Plan speed
Up to 24576 / 1024 kbps
Pre-paid
data
Off-peak
bonus
Excess
data
Upload
data
IP Monthly cost Price Cap
Option 1 - Ph Bundled 1 GB none $6 /GB Free Dynamic $29.95 /mo $79.95 /mo
Option 1 1 GB none $6 /GB Free Dynamic $39.95 /mo $89.95 /mo
Option 2 - Ph Bundled 3 GB 3 GB Shaped Free Dynamic $39.95 /mo N/A
Option 2 3 GB 3 GB Shaped Free Dynamic $49.95 /mo N/A
Option 3 - Ph Bundled 7 GB 10 GB Shaped Free Dynamic $49.95 /mo N/A
Option 3 7 GB 10 GB Shaped Free Dynamic $59.95 /mo N/A
Option 4 - Ph Bundled 15 GB 25 GB Shaped Free Dynamic $69.95 /mo N/A
Option 4 15 GB 25 GB Shaped Free Dynamic $79.95 /mo N/A
Option 5 - Ph Bundled 25 GB 45 GB Shaped Free Dynamic $89.95 /mo N/A
Option 5 25 GB 45 GB Shaped Free Dynamic $99.95 /mo N/A
  Plans with this symbol are only available when bundled with a phone product from this company.
  • If you can not access these Westnet Broadband2+ plans we also offer another range of Broadband2+ plans in selected areas. Please note different downloads, prices and conditions do apply. Sales will discuss the options available to you.
  • Static IP is available for $4.99/month or $55/year.
  • All Broadband2+ plans except the Option 1 plan have the option of either excess charges ($6 per gigabyte) or shaping (64kbps/64kbps when you exceed your monthly allowance).
  • BPay payment is available, but only on 6 or 12 monthly pre-payments, or if you provide your DD or CC details to Westnet, and pay by BPAY before the due date.
  • Maximum speeds for Broadband2+ are dependant on how far you live from the local telephone exchange, configuration and quality of your phone line, quality of your ADSL modem and line filter, the number and type of services being used in your neighbourhood, interference from outside sources, your computer’s hardware and software set up, and the configuration of any computer you are trying to access.
  • Customer can receive speeds of up to 20Mbps.
  • Westnet ensures latency sensitive applications such as online gaming, web browsing, e-mail and VOIP are not negatively impacted by peer to peer applications through the use of traffic prioritisation tools.
 
  • Single service transfer is supported
  • Nationwide tech support for cost of local call
  • 20 MB of free web space provided
  • Runs a total of 160 gaming servers
  • Mirrors 1400 GB of files locally
  • Accepts BPAY
  • P2P traffic may be slowed when using this service
  • Spam filtering costs $0.83 per month
 
Availability:
  VIC NSW QLD SA WA NT TAS ACT
Metro:    
Regional:                
This service is only available on certain telephone exchanges in Australia. Click here to check whether your exchange is supported.
  
Installation:
Contract 12 mths
Installation: BYO Modem $0
with OPEN Networks iConnectAccess612 $79
with OPEN Networks iConnectAccess622 $99
with OPEN Networks iConnectAccess625 $119
with OPEN Networks iConnectAccess625W $199
  • Line filter included with hardware.
  • Please note $55 pro-rata disconnection fee applies if account is terminated within first 6 months.
  
Fees/charges:
  • Switch to higher plan: $0
  • Switch to lower plan: $0
  • Switch to faster plan: $0
  • Switch to slower plan: $99
  
Free content: The Westnet Freezone includes numerous resources spanning Westnet's network including most of our MyWestnet site, the Westnet Download Vault, the 3FL site, on-demand TV, live sports fixtures, selected radio streaming, download sites and file mirrors and MyWestnet video. All Westnet Broadband ADSL and ADSL2+ members have premium speed access to the Westnet Freezone. Traffic from the Westnet Freezone is counted towards the quota of any Dialup plans, Satellite plans and the following ADSL plans; 256kbps Option 1 and Broadband2+ (ULL) Option 1.
  
Peering:
  • Peers with PIPE
  • Peers with WAIX

  • Data from peered sources counts towards plan usage
  
Gaming: Westnet's online gaming network. Enjoy the latest news and a range of competitions and downloads related to gaming culture, entertainment and technology.
  
Contact:
Web site: http://www.westnet.com.au/internet/
Email: 
Telephone: 131 960
  
Tech support:
Support site: http://www.westnet.com.au/help/
FAQ: http://www.westnet.com.au/link/faqs
Email: 
Telephone: 1300 786 068
Hours: 24 hours a day, 7 days a week
Closed Christmas Day
  
Discussion:
Recent threads:
 No Response From Help Line   9 posts   Today at 3:08 am 
 ADSL2+ Speed Change Nightmare   34 posts   Tuesday at 6:14 pm 
 Speed issue?   4 posts   Tuesday at 4:15 pm 
 Westnet Plan Change Query   4 posts   Tuesday at 4:10 pm 
 Disconnect your current internet connect   7 posts   Tuesday at 8:46 am 
 Line Attenuation and CRC   3 posts   Tuesday at 2:44 am 
 ADSL2+ Few strange goings on   6 posts   Monday at 9:15 pm 
 best indication for speed if I upgrade   3 posts   Monday at 2:32 pm 
  
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