Know your ISP.

Telstra BigPond

Analysis of all 64 plans Telstra BigPond offers. Compare with other broadband ISPs. An independent community service run by consumers like you. Broadband Choice is an Australian ISP directory.

Cable ADSL NextG Wireless
Satellite 2-way ADSL2+ Telstra Mobile Velocity
Plan speed
Up to 8000 / 384 kbps
Pre-paid
data
Excess
data
Upload
data
IP Monthly cost
Standard 200MB (Bundled) Bundled 200 MB $150 /GB Counted Dynamic $39.95 /mo
Standard 200MB 200 MB $150 /GB Counted Dynamic $49.95 /mo
Standard 600MB (Bundled) Bundled 600 MB $150 /GB Counted Dynamic $69.95 /mo
Standard 600MB 600 MB $150 /GB Counted Dynamic $79.95 /mo
Standard 12GB Liberty (Bundled) Bundled 12 GB Shaped Counted Dynamic $99.95 /mo
Standard 12GB Liberty 12 GB Shaped Counted Dynamic $109.95 /mo
Standard 25GB (Bundled) Bundled 25 GB $150 /GB Counted Dynamic $129.95 /mo
Standard 25GB 25 GB $150 /GB Counted Dynamic $139.95 /mo
Up to 20000 / 512 kbps
 
Extreme 600MB (Bundled) Bundled 600 MB $150 /GB Counted Dynamic $79.95 /mo
Extreme 600MB 600 MB $150 /GB Counted Dynamic $89.95 /mo
Extreme 12GB Liberty (Bundled) Bundled 12 GB Shaped Counted Dynamic $109.95 /mo
Extreme 12GB Liberty 12 GB Shaped Counted Dynamic $119.95 /mo
Up to 20000 / 1024 kbps
 
Extreme 25GB (Bundled) Bundled 25 GB $150 /GB Counted Dynamic $139.95 /mo
Extreme 25GB 25 GB $150 /GB Counted Dynamic $149.95 /mo
Extreme 60GB (Bundled) Bundled 60 GB $150 /GB Counted Dynamic $169.95 /mo
Extreme 60GB 60 GB $150 /GB Counted Dynamic $179.95 /mo
  Plans with this symbol are only available when bundled with a phone product from this company.
  • Up to 14 additional email addresses available at $1.00 per user per month
  • Spam filtering, Desktop Antivirus, Firewall, Email Antivirus are all bundled into BigPond Security for $99.95 for a 12 month subscription or $9.95 per month. Individual security services are no longer offered.
 
  • Nationwide tech support for cost of local call
  • 20 MB of free web space provided
  • Runs a total of 116 gaming servers
  • Accepts cash
  • Accepts personal and bank cheques
  • Accepts company cheques
  • Accepts BPAY
  • Data in both directions is metered – poor value!
 
Availability:
  VIC NSW QLD SA WA NT TAS ACT
Metro:    
Regional:  
Available in selected housing estates. For more information please see
http://www.telstra.com/countrywide/smartcommunity/default.asp?sn=22&vp=5192
  
Installation:
Contract Professional Install
12 mths
Self Install
12 mths
with (Non-specific) 4-port modem/router $429 $319

If you cancel your BigPond Broadband ADSL service, the cancellation fee is $360 pro rated for the months remaining on your contract term.

For example, a BigPond Member who cancels their contract 9 months into a 12 month contract may have to pay a termination fee of $360 x 3/12 (where 3 is the number of months left to run on the contract, divided by 12 months) = $90.

  
Fees/charges:
  • Onsite installation $110
  • Switch to higher plan: $0
  • Switch to lower plan: $0
  • Switch to faster plan: $0
  • Switch to slower plan: $0
  • Change of premises: $55
  
Free content: Unmetered access to BigPond's Music, Movies, Games and Sport websites and our Files library where content is either free or discounted to BigPond members.
  
Peering:
  • Does not peer with PIPE
  • Does not peer with WAIX
  
Gaming: GameArena offers online gameplay, Game news and reviews.

GameNow offers monthly subscription access to a library of more than 170 full version PC games.
  
Contact:
Web site: http://www.bigpond.com/internet/plans/
Telephone: 137 663
  
Tech support:
Support site: http://www.bigpond.com/help/faqs/
Telephone: 133 933
  
Discussion:
Recent threads:
 Telstra creates 3 accounts   3 posts   29 minutes ago 
 Telstra-Bigpond "DEFENDER" PLANS   98 posts   52 minutes ago 
 Huge problems with my new wireless !   6 posts   59 minutes ago 
 Telstra.net down? TID DNS Hosting down?   13 posts   Today at 12:35 am 
 Too Far From The Exchange   41 posts   Tuesday at 9:31 pm 
 Is port 587 blocked?   6 posts   Tuesday at 9:16 pm 
 Bigpond TV.   5 posts   Tuesday at 9:02 pm 
 Happy At Telstra   42 posts   Tuesday at 8:59 pm 
  
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Local time
2009-Jan-7  1:39 AM 
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264,354 registered members
14,821 visited in past 24 hrs
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