Telstra BigPond
Analysis of all 50 plans Telstra BigPond offers. Compare with other broadband ISPs. An independent community service run by consumers like you. Broadband Choice is an Australian ISP directory.
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| Plan speed 256 / 33 kbps |
Pre-paid
data |
Excess
data |
Upload
data |
IP |
Monthly cost |
Calc
TCO |
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1-Way 256 200 MB
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200 MB |
$150 /GB |
Counted |
Dynamic |
$49.95 /mo |
512 / 33 kbps |
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1-Way 512 500 MB
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500 MB |
$150 /GB |
Counted |
Dynamic |
$59.95 /mo |
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1-Way 512 2 GB
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2 GB |
$150 /GB |
Counted |
Dynamic |
$79.95 /mo |
- Up to 7 additional email addresses available at $1.00 per user per month
- Spam filtering, Desktop Antivirus, Firewall, Email Antivirus are all bundled into BigPond Security for $99.95 for a 12 month subscription or $9.95 per month. Individual security services are no longer offered.
Twice a year, during late March/early April and September, BigPond Satellite incurs a brief degradation of service due to the sun passing behind the satellite. The sun generates large amounts of energy that overwhelm the signals that are received from the satellite at this time. The problem only lasts a few minutes and services should restore themselves. This phenomenon is common to all satellite services.
Sun outages affect the different Telstra satellite services at different times determined by your geographical location and the satellite being used. If you wish to see what the effect is at your location, visit the links below and enter your Latitude and Longitude to calculate the estimated time and duration of any outage.
BigPond Satellite uses two different satellites to provide service. You can work out which satellite provides your service by observing the direction your satellite dish or antenna is pointing:
- If your satellite dish/antenna points in an Easterly direction, your service is provided using PanAmSat-2 (PAS2). To determine the sun outage period, go to http://www.panamsat.com/global_network/calc_sun_outage.asp
- If your satellite dish/antenna points in a Westerly direction, your service is provided using AsiaSat-3 (AS3). To determine the sun outage period, go to http://www.asiasat.com/eng/05_technical/sun_outage.html
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- Nationwide tech support for cost of local call
- 20 MB of free web space provided
- Free spam filtering service
- Runs a total of 116 gaming servers
- Accepts cash
- Accepts personal and bank cheques
- Accepts company cheques
- Accepts BPAY
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- Only one free email address with each account
- Data in both directions is metered – poor value!
- No flat-rate plans offered
- Doesn't participate in any peering networks
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| Availability: |
This service is available nationwide.
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| Installation: |
| Contract |
BRC
18 mths |
Non-BRC
18 mths |
Remote (Zone 4)
18 mths |
Rural Major (Zone 2)
18 mths |
Rural Minor (Zone 3)
18 mths |
Urban (Zone 1)
18 mths |
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Installation:
BYO Modem
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$700 |
$546.90 |
$588.70 |
$323.60 |
$323.60 |
$218 |
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with (Non-specific)
Ethernet modem/router
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$875.80 |
$1,028.90 |
$917.60 |
$652.50 |
$652.50 |
$546.90 |
The "BRC" plans stand for "Broadband Regional Connect" and include ISDN for your upstream connection rather than dialup. The difference is that you can continue to use your phone line while connected to the net with these plans (though upstream speed will halve while you are making a call). The one-way satellite plans tie up the phone line for the dialup connection used for the upstream link while you are connected.
There are many different pricing options for satellite installation depending on your location, the size of the dish you need, and whether you need a professional technician to help you install the dish or you want to try to do it yourself. Please see the plans and installation page for full details.
Termination fees: All satellite packages have a minimum 18 month contract. If you cancel early, you have to pay a flat cancellation fee, which will be pro-rated according to how much of the contract you have already served. The base cancellation fees are: 1-way $495, 2-way $699, Broadband Regional Connect (1-way plus ISDN) $500.
From 21 November 2007 Broadband Regional Connect plans will no longer be available for sale.
On 30 November 2008 all BigPond 1-way Satellite and Broadband Regional Connect plans will be withdrawn from the market. |
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| Fees/charges: |
- Switch to higher plan: $0
- Switch to lower plan: $0
- Switch to faster plan: $0
- Switch to slower plan: $0
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| Free content: |
Unmetered access to BigPond's Music, Movies, Games and Sport websites and our Files library where content is either free or discounted to BigPond members.
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| Peering: |
- Does not peer with PIPE
- Does not peer with WAIX
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| Gaming: |
GameArena offers online gameplay, Game news and reviews.
GameNow offers monthly subscription access to a library of more than 170 full version PC games.
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| Contact: |
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| Tech support: |
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| Discussion: |
Recent threads:
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