Know your ISP.

Telstra BigPond

Analysis of all 50 plans Telstra BigPond offers. Compare with other broadband ISPs. An independent community service run by consumers like you. Broadband Choice is an Australian ISP directory.

Cable ADSL NextG Wireless
Satellite 1-way Satellite 2-way ADSL2+ Telstra Mobile
Plan speed
256 / 64 kbps
Pre-paid
data
Excess
data
Upload
data
IP Monthly cost Calc
TCO
200MB 256 200 MB $150 /GB Counted Dynamic $29.95 /mo
Liberty 12GB 256 12 GB Shaped Counted Dynamic $59.95 /mo
1500 / 256 kbps
 
400MB 1.5M (Bundled) Bundled 400 MB $150 /GB Counted Dynamic $39.95 /mo
400MB 1.5M 400 MB $150 /GB Counted Dynamic $49.95 /mo
Liberty 12GB 1.5M (Bundle) Bundled 12 GB Shaped Counted Dynamic $69.95 /mo
Liberty 12GB 1.5M 12 GB Shaped Counted Dynamic $79.95 /mo
Liberty 25GB 1.5M (Bundle) Bundled 25 GB Shaped Counted Dynamic $79.95 /mo
Liberty 25GB 1.5M 25 GB Shaped Counted Dynamic $89.95 /mo
  Plans with this symbol are only available when bundled with a phone product from this company.
  • Up to 14 additional email addresses available at $1.00 per user per month
  • Spam filtering, Desktop Antivirus, Firewall, Email Antivirus are all bundled into BigPond Security for $99.95 for a 12 month subscription or $9.95 per month. Individual security services are no longer offered.
 
  • Rapid transfer is supported
  • Nationwide tech support for cost of local call
  • 20 MB of free web space provided
  • Free spam filtering service
  • Runs a total of 116 gaming servers
  • Accepts cash
  • Accepts personal and bank cheques
  • Accepts company cheques
  • Accepts BPAY
  • BigPond ADSL doesn't support single service transfer. Changing to or from this ISP may be slower and more costly.
  • Only one free email address with each account
  • Data in both directions is metered – poor value!
  • Doesn't participate in any peering networks
 
Availability:
This service is available nationwide.
The exchange "IVANHOE" supports ADSL.
  
Installation:
Contract 12 mths 24 mths
Installation: BYO Modem $99 $0
Installation: rapid transfer $99 $0
with 2Wire 2071-A $189 $129
with 2Wire 2701HGV-W $309 $249

If you cancel your BigPond Broadband ADSL service, the cancellation fee is $360 pro rated for the months remaining on your contract term.

For example, a BigPond Member who cancels their contract 9 months into a 12 month contract may have to pay a termination fee of $360 x 3/12 (where 3 is the number of months left to run on the contract, divided by 12 months) = $90.

  
Fees/charges:
  • Onsite installation $110
  • Switch to higher plan: $0
  • Switch to lower plan: $0
  • Switch to faster plan: $0
  • Switch to slower plan: $0
  • Change of premises: $55
  
Free content: Unmetered access to BigPond's Music, Movies, Games and Sport websites and our Files library where content is either free or discounted to BigPond members.
  
Peering:
  • Does not peer with PIPE
  • Does not peer with WAIX
  
Gaming: GameArena offers online gameplay, Game news and reviews.

GameNow offers monthly subscription access to a library of more than 170 full version PC games.
  
Contact:
Web site: http://www.bigpond.com/internet/plans/
Telephone: 137 663
  
Tech support:
Support site: http://www.bigpond.com/help/faqs/
Telephone: 133 933
  
Discussion:
Recent threads:
 bigpond pricing is RIDICULOUS!!!!!!!   240 posts   12 minutes ago 
 Constant Drop Outs!!   5 posts   Today at 1:12 am 
 Need more files on files.bigpond.com   7 posts   Today at 12:42 am 
 New Billing System   2 posts   Today at 12:11 am 
 Bigpond connection client help   6 posts   Friday at 11:35 pm 
 Modem changeover   5 posts   Friday at 10:16 pm 
 Change plans Liberty to Excess   12 posts   Friday at 9:45 pm 
 ADSL2 and second phone line problems   5 posts   Friday at 7:44 pm 
  
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Local time
2008-Sep-6  3:05 AM 
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